1. Don’t Wait, Be Proactive – If there is a change coming or something notable brewing, let people know. Be honest, tell them you don’t have all the answers yet but that as the answers come you will inform them. Giving them at least a nugget is far better than not saying anything at all. They hear the rumors, they see the subtle signs but when you don’t speak… they are left to jump to their own conclusions and those conclusions will always slant negative, it’s just human nature.
2. Equip Them – Give them as much info as you can. If it’s an issue you don’t want communicated to the public yet, tell them so. If you have someone on your team who can’t keep their mouth shut then address it with that person specifically but don’t hinder the communication with the rest of the team just because of one loose cannon.
3. Stop Trying to Control Everything – If you are a leader or a manager, it’s not about you anyways. It’s about your team and you need to be doing everything you can to keep them in the loop and aware. The more they know, the more they can help you. Let them. Don’t get in their way. If you want them to communicate with you, you need to communicate with them… first.
4. Don’t Assume They Already Know - Just because you know doesn’t mean they know. Too often we get busy and sometimes think we have told people more than we have. Make sure you take the time to ask people if they are clear, if they are in the know and if they understand. Give them opportunities to voice their thoughts, listen and respond.
Source: http://www.danieldecker.net/4-ways-to-communicate-better-with-your-team/
No comments:
Post a Comment